Frequently Asked Questions

You can track your order by logging into your account on our website. Go to the "My Orders" section, where you’ll find real-time updates on your order’s status. Once shipped, you’ll also receive a tracking number via email

Once you place your order, the estimated shipping date will be displayed during the checkout process. This same delivery time will also be confirmed in your order confirmation email. We ensure that the shipping date provided at the time of order remains accurate. If any changes occur, you will be notified immediately.

Delivery times vary depending on your location. Typically, orders are delivered within 5-7 business days for domestic shipping and 10-15 business days for international orders. You’ll receive an estimated delivery date when placing your order.

Yes, if the delivery time is longer than expected, you can cancel the order. Please reach out to our customer service team, and they will process the cancellation for you. The refund will be credited to your bank account within 5-7 working days. However, if the order has already been shipped, cancellation is no longer available.

Orders can be modified or canceled before they are processed. Please contact our customer service team as soon as possible to make any changes. Once the order has been shipped, changes or cancellations are no longer possible.

Yes, we offer international shipping to selected countries. Shipping costs and delivery times may vary depending on the destination. You can check the available shipping options and charges at checkout.

We offer a 30-day return policy for most products If you're not satisfied with your purchase, you can return the product within 30 days of receipt. The item must be unused and in its original packaging. Please refer to our Return Policy page for more details

After completing your payment, the invoice is not automatically sent. However, you can easily access your invoice in two ways: Via Your Account: Log in to your account on our website. In the "My Orders" section, you can view and download your invoice directly. Request Assistance: If you need help, feel free to contact our support team, and we’ll send it to you .